Estes Services

 EARN GREAT MONEY!

Estes is constantly seeking to improve and add to our growing work force. The company attracts and hires some of the best talent available by offering one of the best benefit packages of any heating and air contractor in Atlanta.

Estes is currently looking for great Residential Sales Comfort Consultants to join our team.

The company also offers a great working environment that's why Estes was named the Best Contractor to Work For in the Southeast by the Air Conditioning and Refrigeration News magazine.

General benefits available are:

Medical, dental and vision insurance, life insurance
Short and long term disability insurance
Uniforms
Paid vacation and holidays
401-k plan
Personal days off
Performance bonus program
Training opportunities
Year round work no layoffs
Guaranteed minimum weekly pay
Very competitive pay plan.. and more!

 

JOB DESCRIPTION: COMFORT CONSULTANT

Job Title:

Department:

Comfort Consultant

Sales

 

Pay Scale:

FLSA Status:

Base salary, commissions and spiffs.

Exempt Outside Sales

 

Work Hours:

Work hours will vary based upon scheduling needs of customer, presentation times and seasonality and the Comfort Consultant may regulate their work hours accordingly.

 

Primary Job Function:

A Comfort Consultant's primary duty is to sell the company's products and services in a regional territory.

 

Reports to:

Sales Manager

 

Required Qualifications:

  • 2+ years consultative sales experience
  • Comfortable working directly with consumers in their home
  • Ability to use Company-furnished technology products
  • Valid driver's license
  • Have an acceptable MVR report and capable of being insured by the Company's insurance provider.
 

Desired Qualifications:

  • 5+ years' experience retail sales
  • Goal orientated with a strong desire to succeed
  • Excellent customer service skills
  • Strong interpersonal & communication skills
  • Good writing skills
  • Professional appearance
  • Solid organizational and sales pipeline management skills
  • Strong understanding of the psychology of sales
 

Duties:

  • Drive new sales for the company in a professional manner consistent with the company's integrity and customer-care standards.
  • Determine needs and then provide solutions that solve the customer's issues and generate a high rate of referral-based sales.
  • Present a proposal at the customers' home, always present the proposal in person, never mail or fax this to the customer.
  • Perform sales presentations, as outlined in company selling process, using approved company presentation materials and methods.  
  • Offer financing as needed on proposals.
  • Educate potential customers on value: Inform customers of all special promotions, the benefits of high efficiency equipment and optional equipment and products.
  • Refine communication skills and improve customer satisfaction processes.
  • Keep appointments with customers as scheduled.
  • Spend most, if not all, of a Comfort Consultant's time is spent on sales or sales-related activities in the field.
  • Participate in training as requested.
  • Must demonstrate learning-retention and field-level application of knowledge and skills attained from all trainings provided
  • Additional duties that are incidental to and in conjunction with a Comfort Consultant's own sales or solicitations including transferring all required information / communications after the call based on company process standards. This includes all pictures of the job and all necessary notes, drawings etc., to adequately communicate the job to the operations department in order for them to make the perfect installation; completing required sales reporting; being available to answer questions that may arise; and returning to completed jobs for quality checks, plant referral seeds and hang door hangers, pick up yard sign.
  • Comfort Consultant's start the sales process before they reach the customer's home and generally leave their house for 10+ hours a day, 5-6 times a week, to engage in selling or sales-related activities.
  • Follow company procedures for generating referrals.
  • Participate in all sales meetings.
  • Represent the company in a professional manner consistent with the company's integrity and customer-care standards.
  • Other duties as assigned.
 

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

  • Physical Demands: while performing the duties of this job, the Comfort Consultant, will be required to visually inspect all areas of residential homes, including attic spaces, crawlspaces and exterior of the structure.  This requires the use of step ladders and occasionally lifting up to 50lbs.  Use of sight, touch and hearing senses will be required including but not limited to close vision, distance vision, color vision, peripheral vision and sense of touch.
  • Work Environment: while performing the duties of this job, the Comfort Consultant is exposed to weather conditions at that time.  Comfort Consultant will be exposed to dusty, dirty, and confining areas of a home for short periods of time.  Noise levels in the work environment are usually minimal.
Estes Services
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